Where can I find the Advidia Camera Finder?
Description: This article describes where to find the Advidia Camera Finder utility. Â Solution: Visit Advidia's Camera Finder Page. Here you can download the Camera Finder utility for Advidia cameras.
View ArticleHow to Create a Server Side Privacy Zone
Description: This article shows you how to create a Server Side Privacy Zone within Monitor Station. Â NOTE: The camera will need to be in MJPEG in order to create a Privacy Zone server side. If it is...
View ArticlePeople Suddenly Appear or Disappear within Recorded Video
Description: This article shows you how to resolve people appearing and disappearing within recorded videos.  Possible Issues/Solutions: This can occur when: The motion settings are not set correctly....
View ArticleVideo Insight and SQL Server Connection Error
Description: This article describes how to resolve issues with the IP Server not able to connect to the Microsoft SQL Server. Â Symptom: When testing the connection to the database, you receive Error:...
View ArticleHow do I complete the Panasonic Camera Activation Process? (No Internet access)
Summary: These instructions will walk you through the remainder of the process for activating the Panasonic Cameras within VI Monitor on computers WITHOUT internet access.  If your IP Server is...
View ArticleHow do I finish my Panasonic Camera Activation Process? (Internet Access)
Summary: These instructions will walk you through the remainder of the process for activating the Panasonic Cameras within VI Monitor on computers WITH internet access.  If your IP Serveris NOT...
View ArticleFailover Server Is Not Properly Engaging upon System Failure
This could be caused by a few things.1. The production server and the failover server are not sharing a database.2. Not enough time has gone by, the standard wait time for a failover in a production...
View ArticleWhat is Health Monitor Cloud?
The Health Monitor Cloud is an application used to monitor the health of one or all of your servers. It is peace of mind knowing a passively running server is there to monitor and ensure your video...
View ArticleHow to Install the Video Wall Application
Description: This article shows you where to download the latest build of the Video Wall application as well as the Video Wall Installation Guide. Â Solution: For Video Wall Version 6.3, please...
View ArticleHow to Manually Install SQL for Use with Video Insight
Description: This article describes how to manually install Microsoft SQL Server for use with the Video Insight software. Â Symptom: The Video Insight installer attempts to install SQL 2008. However,...
View ArticleHow to Integrate Active Directory or LDAP
Description: This article shows you how to integrate your existing Active Directory or LDAP with Video Insight software. Â Solution: Â Â For Video Insight Version 4.3 please see page 195 of the admin...
View ArticleHow to Calculate How Much Storage and Bandwidth Is Needed
Description: This article shows you how to calculate how much storage and bandwidth is needed when implementing a new or existing server. Â Solution: Video Insight's Storage Calculator
View ArticleHow to Setup a Failover Server
Description: This article shows you how to setup a Video Insight failover server. Â NOTE: Failover best practice includes having a centralized SQL database that all of the IP Servers will conenct to....
View ArticleWindows OS Requirements for Web Client
Description: This article describes which versions of Windows can be used to install and host Web Client. Â Details: In order to host Web Client, Internet Information Services (IIS) must be added as a...
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Monitorcast Database Is Not Connecting in Windows 10 Using Loopback IP 127.0.0.1
1. Open Access Control Server Manager in the Windows system tray by right clicking on icon2. Open AC Server Manager3. Open Server Configuration4. Click Access Control Server page below 5.  In the AC...
View ArticleSupported Languages and How to Use Them
Supported Languages: Chinese (Simplified and Traditional) Korean Spanish Portuguese Danish Thai Turkish Arabic French VI Monitor v6.3.5 and greater (NOTE: It is included natively in the Suite...
View ArticleHow to Manually Install SQL for Use with Video Insight
Description: This article describes how to manually install Microsoft SQL Server for use with the Video Insight software. Â Symptom: The Video Insight installer attempts to install SQL 2008. However,...
View ArticleHow to Integrate Active Directory or LDAP
Description: This article shows you how to integrate your existing Active Directory or LDAP with Video Insight software. Â Solution: Â Â For Video Insight Version 4.3 please see page 195 of the admin...
View ArticleHow to Calculate How Much Storage and Bandwidth Is Needed
Description: This article shows you how to calculate how much storage and bandwidth is needed when implementing a new or existing server. Â Solution: Video Insight's Storage Calculator
View ArticleDefault IP Address and Username/Password for Advidia Cameras
Description: This article shows you the Advidia camera's default IP Addresses and Username/Passwords. Â Solution: Advidia A-Series: Default IP Address: 192.0.0.64 Default Username: admin Default...
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