Description:
Possible Issues/Solutions:
This can occur when:
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The motion settings are not set correctly.
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NOTE: Video Insight recommends Camera Side Motion Detection with Use Camera Settings and to configure the motion settings within the camera's web interface. This will alleviate the stress on the server's CPU.
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For Video Insight Version 4.3 please see page 237 of the admin manual: Download Here
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For Video Insight Version 5.0 please see page 245 of the admin manual: Download Here
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For Video Insight Version 5.5 please see page 220 of the admin manual: Download Here
- For Video Insight Version 6.3 please see page 50 of the user manual: Download Here
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Pre and Post Motion buffers have not been configured.
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NOTE: Pre motion should be a last resort as it will utilize resources on the server in order to obtain the video. You should first attempt to configure the motion settings as outlined above.
- Please see this page to learn more about Motion Buffers: What Are Pre and Post Motion Buffers?