1. Open Access Control Server Manager in the Windows system tray by right clicking on icon
2. Open AC Server Manager
3. Open Server Configuration
4. Click Access Control Server page below
5. In the AC Server IP Address use the server IP address or localhost as the IP and not 127.0.0.1
6. It has been found with Windows 10 there is not a reliable connection if using the 127.0.0.1 IP as the database IP
7. Restart AC Server