Summary:
These instructions will walk you through the remainder of the process for activating the Panasonic Cameras within VI Monitor on computers WITHOUT internet access. If your IP Server is attached to the internet, please Click Here in order to complete the process of Panasonic Camera activation.
All steps take place in the IP Server managment tool called VI Monitor. It is installed by default with IP Server installation. It is the management tool for your Video Insight IP Server.
Please follow these steps to complete your activation:
1) On your computer, Open VI Monitor
2) Navigate to: Select Administration → Accessories → Panasonic Licensing.
3) Verify that Panasonic Cameras have a status of “Register by _some_date_”
4) Click on “Export” and save the file to a USB Thumb drive.
5) Take the USB Thumb Drive to a computer that DOES have internet access, AND VI Monitor installed.
6) Open VI Monitor on a computer with Internet access and go to:
Administration → Accessories → Panasonic Licensing
7) Select “Import” and then choose the file from the path to the thumb drive.
Once the process is completed, go back to the IP Server and re-insert your USB Thumbdrive.
8) Take the thumb drive back to the NON-internet connected IP Server.
9) Open VI Monitor and select Administration → Accessories → Panasonic Licensing
10) Select UPDATE and choose the file from the thumb drive that was created during the registration process on the machine connected to the internet.
You have now successfully completed the Panasonic Activation Process.
Note: In the event that you already had a previous installation of IP Server, and a serial number provided by Video Insight, please call Customer Service so that we can move your licenses over to the new serial number provided with your Panasonic camera registration. That number is: 713-621-9779 ext. 2 Mon-Fri 7a-7p CST.
If you experience any difficulties with this process, please call Video Insight's Technical Support department
Limited support is available outside of the listed hours, 7 days a week.