Description:
Symptom:
- The Video Insight installer attempts to install SQL 2008. However, the command triggers that are used in the background don't respond properly in Windows Server 2003 or Windows Server 2012. This causes the installation to fail.
Possible Issues/Solutions:
- Steps:
1. Open a web browser and visit DownloadVI.com.
2. Open the Tools menu, and select the appropriate SQL Server from the Utilities menu.
- For 32-Bit Operating Systems - Download Here.
- For 64-Bit Operating Systems - Download Here.
3. Extract the resulting file by right-clicking and choosing Extract All.
4. Inside the resulting folder, right-click the SQL Express executable and choose Run as Administrator.
5. When prompted, Select the New Installations or Add Features option.
6. Once the verification process completes, choose New Installation and click Next.
7. Accept the Terms and click Next.
8. At the Features Selection, click the Select All button and click Next
9. In the Instance Configuration page, Verify that the Instance name reads MSSQLSERVER. All other settings can remain the same. Click Next.
10. Click Next through the Server Configuration.
11. At the Database Engine Configuration page, tick the radio button for Mixed Mode.
12. Enter a password for the sa account, then click Next.
-
NOTE: This is the same password that will be used for the Video Insight installation.
- More information on how to change the Video Insight password can be found in this KB Article.
13. Click Next through the Error Reporting section.
14. Click Next through the Configuration Rules to begin the installation.
15. Once the installation is complete, run the Video Insight installation again.
16. After verifying the connection with SQL, open SQL Server Management Studio from the Start Menu.
17. Log in with the credentials entered in Step 12.
18. Once the Video Insight installation displays the Initialization window, navigate to %ProgramFiles%\VI Enterprise\SQL Files\
19. Click and Drag the VI.sql file into the SQL Server Management Studio window.
20. Click Execute. Once this completes, finish the Video Insight installation as normal.