Description:
Solutions:
- Internet Explorer -
1. Uninstall "Web Components" in Programs and Features (Add/Remove Programs).
- This may not exist if you have never been able to access live video via the camera's web interface.
2. Clear your Browser History (Use the dropbox at the top right to choose the version of Internet Explorer).
3. Set the page in Compatibility View.
4. Add the site to Trusted Sites.
- After adding it to Trusted Sites, click Custom Level.
- Select the Radio button for Prompt under "Download unsigned ActiveX controls".
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5. Close Internet Explorer.
6. Open Internet Explorer and navigate to the IP Address of the camera.
7. Download the WebComponents.exe file.
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8. After the download is complete, close your browser.
9. Open/Run the WebComponents.exe file.
10. After the installation is complete, navigate to the IP Address of the camera.
11. Log into the camera and Allow the WebVideoActiveX add-on.
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- Chrome -
1. Uninstall Web Components in Programs and Features (Add/Remove Programs).
- This may not exist if you have never been able to access live video via the camera's web interface.
2. Clear your Browser History and attempt to access the Web Interface again.
3. Close Chrome.
4. Open Chrome and navigate to the IP Address of the camera
5. Download the WebComponents.exe file.
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6. After the download is complete, close your browser.
7. Open/Run the WebComponents.exe file.
8. After the installation is complete, navigate to the IP Address of the camera.
9. Log into the camera and click the "Plug-in Blocked" icon in the address bar.
10. Choose "Always Allow" for Web Components.
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- Firefox -
1. Uninstall Web Components in Programs and Features (Add/Remove Programs).
- This may not exist if you have never been able to access live video via the camera's web interface.
2. Clear your Browser History and attempt to access the Web Interface again.
3. Close Firefox.
4. Open Firefox and navigate to the IP Address of the camera
5. Download the WebComponents.exe file.
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6. After the download is complete, close your browser.
7. Open/Run the WebComponents.exe file.
8. After the installation is complete, navigate to the IP Address of the camera.
9. Log into the camera and click "Activate Web Components".
10. Click "Allow and Remember" for Web Components.
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